Everything else

I can't find a product, has it been discontinued?

Occasionally brands will reformulate, relaunch or remove products from their range. We understand that this can be quite significant for our customers and do our best to keep you informed of these changes. If...

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I have a marketing or charity request.

If you would like to speak to our marketing team regarding a PR, charity or press request, please email marketing@koan.is quoting the following information: Name of company Nature of event/work Contact detail...

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I would like to blog about the products you stock

Please send your request through to our marketing team using the email address below: marketing@koan.is

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Why can't I call customer services?

Unfortunately we are experiencing some technical issues with our phone lines today. Please send us an email or leave a voicemail if you can and we will contact you as soon as possible. We apologise for any in...

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