Returns

How do I arrange a return or exchange?

Changed your mind? No problem unused items can be returned to us free within 30 days of purchase. As long as we receive the returned item unopened and in a re-sellable condition we can offer you a full refund. ...

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How do I arrange a return or exchange from outside the UK?

Changed your mind? No problem, unused items can be returned to us within 30 days of purchase. As long as we receive the returned item unopened and in a re-sellable condition we can offer you a full refund. Befo...

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I am unhappy with the quality of my purchase. What do I do?

We really hope you never need to read this question but understand that sometimes this may be the case. We are sorry you are unhappy with the quality of one of our products and we like to help you resolve the ...

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Have you received my returned goods?

We will notify you via email once we have received your return, and will process a refund within 1-3 working days. If your return is for an exchange, we will send you a new order confirmation for your referenc...

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How do I change or cancel my order?

If you would like to change your order after you have placed it then please chat, email or call us as soon as possible and we will do our best to meet your request. However if your products have already been pa...

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