Why have I been charged on delivery?

Standard delivery is free when you spend over £25 GBP, however depending on where you live, there may be customs charges upon entry to the country. Additional charges for customs clearance must be borne by the recipient.

Your order will be sent using the International Postal Service. We will put the value of the order on the outside of your parcel, using the internationally recognised CN22 form, which will result in quick customs clearance. In the event that tax will need to be paid, it is simply paid to Canada Post.

If you are shopping in the UK and have been charged on delivery please contact customer services where we will assist you. 

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