My order has arrived damaged, what do I do?

We are sorry to hear that your order has arrived damaged. We know lots of companies say it, but we really do take a lot of care to ensure that your order reaches you in the condition you expect.

Therefore if you contact us we may ask you a few questions on how you believe the damage occurred so we can prevent it from happening in the future.

Please contact our customer service team who will be happy to help resolve the problem for you. Please ensure you have your order number to hand when you chat, email or call us.

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